{"id":1103,"date":"2026-04-24T23:58:08","date_gmt":"2026-04-24T23:58:08","guid":{"rendered":"https:\/\/jandiworld.com\/?page_id=1103"},"modified":"2026-04-25T00:20:56","modified_gmt":"2026-04-25T00:20:56","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/jandiworld.com\/?page_id=1103","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\n<section class=\"ji-return-page\">\n  <style>\n    .ji-return-page {\n      max-width: 980px;\n      margin: 0 auto;\n      padding: 60px 24px;\n      font-family: inherit;\n      color: #1f1f1f;\n      line-height: 1.75;\n    }\n\n    .ji-return-hero {\n      text-align: center;\n      margin-bottom: 48px;\n      border-bottom: 1px solid #e5e5e5;\n      padding-bottom: 30px;\n    }\n\n    .ji-return-hero h1 {\n      font-size: clamp(32px, 5vw, 52px);\n      margin-bottom: 10px;\n      letter-spacing: -0.03em;\n    }\n\n    .ji-return-card {\n      background: #fff;\n      border: 1px solid #e8e8e8;\n      border-radius: 18px;\n      padding: 34px;\n      margin-bottom: 24px;\n      box-shadow: 0 10px 30px rgba(0,0,0,0.04);\n    }\n\n    .ji-return-card h2 {\n      font-size: 22px;\n      margin-bottom: 16px;\n      border-bottom: 1px solid #e5e5e5;\n      padding-bottom: 8px;\n    }\n\n    .ji-return-card ul {\n      margin-left: 20px;\n    }\n\n    .ji-return-highlight {\n      background: #f7f7f7;\n      border-left: 4px solid #111;\n      padding: 16px;\n      border-radius: 10px;\n      margin-top: 16px;\n    }\n\n     .ji-shipping-contact h2 {\n      color: #fff !important;\n    }\n\n    .ji-return-contact {\n      background: #111;\n      color: #fff;\n      padding: 30px;\n      border-radius: 18px;\n    }\n\n    .ji-return-contact a {\n      color: #fff;\n      text-decoration: underline;\n    }\n  <\/style>\n\n  <div class=\"ji-return-hero\">\n    <h1>Return &#038; Refund Policy<\/h1>\n    <p>Effective Date: April 24, 2026<\/p>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <p>\n      This Return &#038; Refund Policy applies to all purchases made from\n      <strong>J &amp; I Enterprises, Inc.<\/strong>, including\n      <strong>www.jandiworld.com<\/strong> and <strong>www.dewamor.com<\/strong>.\n    <\/p>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <h2>1. Return Eligibility<\/h2>\n    <p>We accept returns within <strong>15 days<\/strong> of delivery under the following conditions:<\/p>\n    <ul>\n      <li>Items must be unused and unopened<\/li>\n      <li>Items must be in original packaging<\/li>\n      <li>Proof of purchase is required<\/li>\n    <\/ul>\n\n    <div class=\"ji-return-highlight\">\n      Returns that do not meet these conditions may be rejected.\n    <\/div>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <h2>2. Skincare Products<\/h2>\n    <p>Due to hygiene and safety reasons:<\/p>\n    <ul>\n      <li>Opened or used skincare products are <strong>not eligible<\/strong> for return<\/li>\n      <li>All skincare items must be sealed and unused<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <h2>3. Professional Equipment &#038; Devices<\/h2>\n    <p>All equipment and devices (including facial machines) are subject to the following:<\/p>\n    <ul>\n      <li>All sales are <strong>final once used or activated<\/strong><\/li>\n      <li>Returns must be unused and in original condition<\/li>\n      <li>Opened or used equipment cannot be returned<\/li>\n    <\/ul>\n\n    <div class=\"ji-return-highlight\">\n      We are not responsible for returns due to lack of training, improper use, or change of business decisions.\n    <\/div>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <h2>4. Non-Returnable Items<\/h2>\n    <ul>\n      <li>Opened or used products<\/li>\n      <li>Custom or special-order items<\/li>\n      <li>Sale or clearance items<\/li>\n      <li>Training fees or service-based purchases<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <h2>5. Damaged or Defective Items<\/h2>\n    <p>\n      If your item arrives damaged or defective, you must notify us within\n      <strong>48 hours<\/strong> of delivery.\n    <\/p>\n    <ul>\n      <li>Provide photos or videos as proof<\/li>\n      <li>We will repair, replace, or resolve at our discretion<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <h2>6. Refunds<\/h2>\n    <p>\n      Once your return is received and inspected, we will notify you of approval or rejection.\n    <\/p>\n    <ul>\n      <li>Approved refunds will be issued to the original payment method<\/li>\n      <li>Shipping costs are non-refundable<\/li>\n      <li>Processing time may take 5\u201310 business days<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <h2>7. Return Shipping<\/h2>\n    <ul>\n      <li>Customers are responsible for return shipping costs<\/li>\n      <li>We recommend using a trackable shipping service<\/li>\n      <li>We are not responsible for lost return shipments<\/li>\n    <\/ul>\n  <\/div>\n\n  <div class=\"ji-return-card\">\n    <h2>8. Exchanges<\/h2>\n    <p>\n      Exchanges are only available for defective or damaged items.\n    <\/p>\n  <\/div>\n\n  <div class=\"ji-return-contact\">\n    <h2>9. Contact Us<\/h2>\n    <p>\n      For return requests, please contact us:\n    <\/p>\n    <p>\n      <strong>J &amp; I Enterprises, Inc.<\/strong><br>\n      Email: <a href=\"mailto:info@jandiworld.com\">info@jandiworld.com<\/a><br>\n      Website: <a href=\"https:\/\/jandiworld.com\">https:\/\/jandiworld.com<\/a>\n    <\/p>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy Effective Date: April 24, 2026 This Return &#038; Refund Policy applies to all purchases made from J &amp; I Enterprises, Inc., including www.jandiworld.com and www.dewamor.com. 1. Return Eligibility We accept returns within 15 days of delivery under the following conditions: Items must be unused and unopened Items must be in original [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1103","page","type-page","status-publish","hentry"],"blocksy_meta":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jandiworld.com\/index.php?rest_route=\/wp\/v2\/pages\/1103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jandiworld.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jandiworld.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jandiworld.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jandiworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1103"}],"version-history":[{"count":3,"href":"https:\/\/jandiworld.com\/index.php?rest_route=\/wp\/v2\/pages\/1103\/revisions"}],"predecessor-version":[{"id":1115,"href":"https:\/\/jandiworld.com\/index.php?rest_route=\/wp\/v2\/pages\/1103\/revisions\/1115"}],"wp:attachment":[{"href":"https:\/\/jandiworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}